Introducing Total Tech Solutions, a one-stop shop for all your assistive technology needs. Our team of experts is here to provide you with products and services that can enhance your daily life, such as, I Can Connect, Blind Shell II Phones, and the new ARX Vision headset. Our founder Shawn Keen and his experienced staff have over 100 years of combined experience in teaching assistive technology. We are committed to providing the best possible service to our clients and ensuring that you receive the assistance you need to lead a more independent life.
Meet the team committed to your accessibility.
Meet the outstanding team at TTS!
Mindy Keen, Owner
Meet Mindy Keen the CEO of Total Tech Solutions LLC. Mindy was born and raised in Fort Worth, Texas. Growing up in a humble home meant resources were not at arm’s reach. So when Mindy lost her vision due to Retinitis Pigmentosa. She felt like her life was falling apart. She was now a blind single mother with no idea how she would be able to take care of herself and her child. Mindy did all she could to maintain her independence, but with the lack of training or equipment there was not much she could do. When Mindy took the initiative to go in search of the tools she needed, she was blown away by all the technologies and resources there were for someone who is blind or visually impaired. She was then introduced to the technology world, where she learned about computer and phone software that talks, along with many other assistive technology.
As Mindy continued her path to independence, she also started working in sales for a local non-profit. Where she met her husband Shawn Keen. Mindy’s life had now completely changed for the better. Anyone that crossed paths with her could see how she was glowing with confidence from regaining her life. She no longer felt ashamed or isolated. There truly was life after blindness. She is living proof that when you are determined and motivated, no matter what life throws your way, you have to keep moving and reaching for success. Mindy truly could have never done it without all the support from her family, her husband, but most of all, her son, Ezekiel, who is the reason Mindy never gave up and continued her path to independence.
Shawn Keen, Technology Guru
Shawn Keen has been a technology trainer in Texas for over 10 years and a blind technology user since the 80’s when he started with his first computer an Apple 2E. Shawn has used the popular Windows screenreader Jaws® for windows since 1995 along with other various blindness technology such as braille displays and note takers. He was a contract trainer for The Division of Blind Services for several years then head of Assistive Technology for The Fort Worth Lighthouse for the Blind and helped to create their Technology Evaluation Center. Shawn now works with The Texas Workforce Commission as an Employment Assistants Specialist. Shawn has worked with people of all ages along with persons who are Deaf-blind. Shawn volunteers his time to Total Tech Solutions.
Joseph James, Sales Representative
Joseph James, (Joey.) Is a 21-year-old blind individual from Dallas Texas. A few years ago, he got married and moved to Mankato Minnesota. Now Joey is making a difference in the assistive technology community. Joey has an extraordinarily strong passion for music, he is a blindness technology professional, YouTube creator and recording artist. Joey plays multiple instruments such as guitar and piano. Joey has written an album along with several singles. Joey loves to help people and in general is just a positive guy to be around!
Alyssa Minwell, Technology Trainer
Meet Alyssa, a highly skilled assistive technology training specialist with 29 years of experience. Alyssa’s expertise includes training individuals on a wide range of operating systems, including Windows, Microsoft products, Mac, and iOS. She’s also highly proficient in various assistive technologies, including notetakers such as the HumanWare BrailleNote, braille displays including the Freedom Scientific Focus 40 Blue, HumanWare Brailliant, Chameleon, and Mantis Q40, as well as screen readers such as JAWS, NVDA, and Voiceover for iOS.
As a Certified Professional in Accessibility Core Competencies (CPACC) via IAAP, Alyssa advocates for accessibility and inclusivity in all aspects of technology. She creates training videos on accessibility and available assistive technologies and provides technical support and guidance on web accessibility, assistive technologies, and the laws that protect individuals with disabilities.
In her current role as an Accessibility Testing and Education Specialist at Dell, Alyssa has experience testing websites for accessibility and generating reports that detail testing results. She also provides consultation on assistive technologies for Dell employees and engages with the Center of Excellence engineering team to provide demos of website accessibility testing results and propose changes or enhancements.
Alyssa’s expertise and experience ensure that individuals with disabilities can fully utilize their technology. She believes that with proper training, the possibilities are endless, and she’s dedicated to helping people achieve their full potential. Whether it’s keyboard navigation in Microsoft and Windows OS or using specialized tools such as notetakers, braille displays, and screen readers, Alyssa’s knowledge and training skills make her an invaluable asset to any team.
In loving memory of our Friend Nolan Blair July 3, 1971 to November 28 2022!
Nolan Blair is a retired training and employment services manager. For the past 20 years, he has trained and/or hired over 200 people for one of the largest lighthouses in the country. Nolan specialized in purchasing, training and implementation of some of the latest and greatest technology to assist individuals in doing their day-to-day profession. Nolan says it is a great privilege to lend his services to Total Tech Solutions. He believes this company has a dream in mind, and that is to employed, service and provide excellent technology for individuals to help them with their day-to-day early life and job activities.